Policies

Core Policy

A "Core Charge" is a deposit for the value of the core that is paid at the time you make the purchase. Core Charges are usually collected for items such as engines, transmissions, transfer cases, turbo's, superchargers, and fuelinjectors. The Core Charge is refundable after we receive your old rebuildable core back. To receive full core credit, the core you return must be the same model and part number as what was purchased. There is generally not a problem with core refunds.
But if you are unsure if your core will meet our core return policy, then please call our parts department before you place your order.
Cores should be shipped back to us within 30 days of purchase in the original container that the used / rebuilt part was received in. The shipping cost for the return of the core is the responsibility of the customer unless otherwise noted.

Privacy Policy

Our Commitment To Privacy:
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

policiesThe Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery.We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled outour registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described abovewithout also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How To Contact Us:
Should you have other questions or concerns about these privacy policies, please call us at 1-888-373-4950 or send us an email at
Support@autopartmax.com

Shipping

Shipping is available throughout the United States as well as Canada. We ship from various locations nationwide so we can deliver your product in the fastest manner possible so that you can get your automobile back on the road quicker. In cases where an item is out of stock, on back order, or is a special order, we will notify you via email with an approximate ETA.

Term of use

As a visitor of this site, customer, and/or affiliate you agree that by the act of purchasing service, downloading information, or general use of the service that you are bound to the Terms & Conditions of Auto Part Max , which is outlined below.

Agreement Terms :
All visitors of this site, whether they are authorized vendors or users are bound by the agreements in the Terms & Conditions. Any of the information disclosed on this site is not permitted to be forwarded or sold. Auto Part Max does not tolerate the collection of Email Addresses for the use of spam. Visitors of this site agree to be of legal age, over 18 years old. If visitors are under 18 years of age, they agree to have parental permission to visit and/or use the services available on this site. Parents of underage users agree to their minor's use and agree to these Terms & Conditions.
All visitors agree to disclose truthful information in regards to contact information, payment information, and/or any other type of information exchange used on this site. All visitors agree that payment transactions are done in good faith and agreement to these terms. Visitors agree that any fraudulent activity is subject to prosecution and investigation by the appropriate agencies.

Liability Limits and Postings :
Due to the quick turnover of used auto parts, postings may not be entirely up to date and are subject to availability and price variations.

Warranty and Return policy

Auto Part Max warrants to their original buyers that each used item sold is protected from defects in material and workmanship when properly installed and under normal use and service for the period of time and distance to the terms and conditions as following unless otherwise noted:
I) Terms:
a) Auto Part Max, at its option, can either to repair or replace the defective unit only Used Engines. Ninety days and unlimited miles (unless otherwise noted) on parts only from the date of delivery. No warranty is covered on any attached accessories and parts such as manifolds, carburetor, distributor, alternator, starter, water pump, thermostat, clutch, flywheel, timing belt of belt-driving engine and all seals etc.
b) No warranty is offered on Mazda rotary, high performance and racing engines or transmissions.
c) Used Transmissions: Ninety days from the date of delivery on parts only. Electrical switches, wiring system, shifting linkage and torque converter are not guaranteed.
d) Due to the materials and composition of powertrain (engine, transmission, transfer case)components, we do not warranty against surface rust that may accrue over time, as long as it does not affect the overall performance of the product sold. There is reasonable expectation that surface rust will form no matter if the product is stored on a shelf or left in the donor vehicle until the time of sale.
II) Customer's Obligations:
a) Customer must install new oil, oil filter, thermostat, spark plugs, coolant and tune up parts.
b) Customer must rod out radiator, change new water hoses, water pump, all seals and gaskets before installation.
c) Due to the variations and design on some models of Japanese version engines, customer is required to make necessary changes over on some parts such as change oil pan and oil pick up tube, dipstick, fly wheel, clutch assembly, distributor and smog device etc.
d) Customer is responsible to re-install all smog devices.
e) All belt-driving engines are required to install a new timing belt and set the right timing before installation is done. See limitation(IIId).
f) Check and adjust valve clearance and tune up.
g) Customer is responsible to verify parts for fitness, proper size and application prior to installation.
We assume no liability for parts incorrectly installed as the result of errors in ordering, packing and shipping.
h) A certified ASE certified mechanic must install and approve of the installation process.
turn product in the same condition and assembly as it was delivered.
III) Limitations:
This warranty shall not apply to or include any of the following:
a) Repair or replacement as a result of any accident, misuse, collision, upset, fire, negligence, alteration, racing events, improper installation or repair.
b) Labor cost, downtime, towing charges, freight charges, rental and comprehensive insurance claims etc.
c) Oil leaks, blown head gasket and overheating due to poor cooling system.
d) Bent valves, lock up or back fire due to broken timing belt or wrong timing set. New timing must be installed on all belt-driving engines before installation.
e) Internal damage caused by dropping obstacles into combustion chambers.
The internal components of the long block assembly that are covered are the Pistons, Piston Rings, Piston Pins, Crankshaft and Main Bearings, Connecting Rods and Rod Bearings, Camshaft and Camshaft Bearings, Timing Chain and Timing Gears, Intake and Exhaust Valves, Valve Springs, Oil Pump, Push Rods, Rocker Arms, Hydraulic Lifters, and Rocker Arm Shafts. The Engine Block and Cylinder Heads are only covered if damaged by a part listed above.
RETURNS/CANCELLATIONS:
RETURNS: In the event the customer cancels the order after the product has shipped, the customer will be liable for all shipping charges and a 20% restocking fee. Any damages to the delivered product must be reported within 24 hours so that a claim may be started with the freight company. All legal litigations will be held in Jacksonville, Florida.
CANCELLATIONS: Auto Part Max is Required to pay a processing fee when a customer's card is charged. This fee ranges from 6% to 10% depending upon the type of credit card being used. In the event a customer cancels the order after the credit card/s has been charged. A processing fee of up to 10% will be deducted from the total returned credit. If Auto Part Max cancels the order the processing fee will not be deducted from the total refunded credit.

USED ENGINE LIMITED WARRANTY AND INSTALLATION PROCEDURES

PLEASE READ BEFORE INSTALLATION
All used engines are sold as Longblock engine assemblies; a Longblock is defined as:
Cylinder heads, engine block and all internal components. All bolt on accessories left on the Longblock engine assembly are not covered by warranty unless otherwise stated on the sales order and are left on the Longblock engine to be used at customers discretion. Some engines sold will require you to use parts off your old engine, these change over parts will sometimes cost you additional labor to be switched, Auto Part Maxis not be responsible for the labor cost to have the change over parts switched.
PRE-INSTALLATION INSPECTION:
Inspect engine prior to delivery driver leaving, if any damage is found please inform driver and note the delivery ticket and notify Auto Part Max. If engine is severally damaged, immediately notify Auto Part Max.
Identify that correct Longblock engine assembly was shipped to you; look at both engines to do this. If it looks like the Longblock engine assemblies are different notify your sales person at Auto Part Maximmediately.
After removing your old engine, place it next to the replacement engine and identify which parts need to be changed over.
Inspect timing components on engine, if miles are over factory specification for a timing belt or chain, replace timing components.
Inspect all gaskets for bolt on accessories and replace any gaskets that look brittle or are leaking.
Change over any bolt on accessories needed off your old engine.
Do not install engine with damaged parts on it, such as oil pan, timing cover, engine mounts, valve covers or manifolds. If engine is installed with damaged parts and they cause the engine to fail prematurely the Warranty Is Void.
INSTALLATION INSTRUCTIONS:
Flush cooling system prior to installing engine to remove any debris left over from previous engine.
Clean or replace oil strainer and pick screen.
Replace oil pan gasket & rear main seal.
Drain & Replace engine oils to manufactures suggested levels.
Replace oil filter.
Timing belts, water pump, thermostat, spark plugs, fluids and seals are routine maintenance items and should be replaced at the time of installation and at the vehicle manufacturer's recommended service intervals.
Replace any water hoses or vacuum lines that need replacing.
Prior to starting engine prime oil system and check to be sure you have oil pressure.
Proper operation of the cooling and electrical system must be checked during the installation of products that can be affected by those systems.
Replace valve cover gasket as needed.
Install new belts and hoses.

AUTOMATIC TRANSMISSION LIMITED WARRANTY AND INSTALLATION PROCEDURES

Thank you for purchasing this quality used automatic transmission. Not only have you saved a considerable amount of money over a new part, but you are helping the environment by recycling.
Prior to the installation of your recycled used transmission, we suggest that you perform the following pre-installation maintenance.
By performing the pre-installation maintenance you will prolong the life of your recycled transmission and protect your warranty.
This used automatic transmission comes with a warranty as stated on your sales order and is valid under normal driving conditions.
PRE-INSTALLATION MAINTENANCE
REPLACE FRONT SEALS
REPLACE AXLE SEALS
INSTALL NEW TRANSMISSION FILTER KIT
FLUSH & INSPECT TRANSMISSION COOLING LINES
ADD FLUID LEVELS TO MANUFACTURERS SUGGESTED LEVELS
PROPERLY ALIGN AND INSTALL TORQUE CONVERTER
ADJUST THROTTLE POSITION SENSOR CABLE
NOTE: When interchanging between years and models it may be necessary to change wiring, linkages and speedometer gears/sensors.
COMPARE BEFORE INSTALLATION

MANUAL TRANSMISSION LIMITED WARRANTY AND INSTALLATION PROCEDURES

Thank you for purchasing this quality used manual transmission. Not only have you saved a considerable amount of money over a new part, but you are helping the environment by recycling.
Prior to the installation of your recycled used transmission, we suggest that you perform the following pre-installation maintenance. By performing the pre-installation maintenance you will prolong the life of your recycled transmission and protect your warranty.
This used manual transmission comes with a warranty as stated on your sales order and is valid under normal driving conditions.
PRE-INSTALLATION MAINTENANCE
REPLACE CLUTCH
REPLACE THROW OUT BEARING
REPLACE PILOT BEARING
REPLACE AXLE OR DRIVE SHAFT SEAL
DRAIN GEAR LUBES AND FILL TO MANUFACTURERS SPECIFICATIONS
INSPECT & ADJUST OR REPLACE SHIFTER LINKAGES
INSPECT AND REPLACE, IF NEEDED, TRANSMISSION AND ENGINE MOUNTS

Toll Free:1-888-373-4950


Fax Number:904-737-5177


Email:Support@autopartmax.com
Business Hours:
Monday To Friday - 8am to 6pm
24/7 Email Support